AUTOMATIC ENERGY SAVINGS FOR BUSINESS OWNERS
We Know Where You’re Coming From.You put your heart and soul into your business, and energy costs can range up to 15%. That’s a significant cost of doing business. We also know that any amount of money saved or time earned can have tremendous benefits to you. Doing business in a deregulated energy market comes with a choice, but that choice includes hours of research and new and unforeseen responsibilities that are often inefficient and ineffective.
it all work?
AutoPilot is a service we are able to offer because of our sister company, Utiliz. Boasting a 25% customer referral rate, Utiliz is the innovative technology platform and licensed energy broker behind our service.
More Time and Peace of Mind.
It takes time to research the energy market, understand and select a plan, and continually monitor and evaluate rates and providers to see if you should renew or switch plans. We developed AutoPilot, an innovative program that automatically saves you time and money on your energy bills every month, so you can focus on what’s important: your business, your customers, your employees and your family.
AutoPilot Is Good for Business.
AutoPilot monitors the market, researches the plans, selects and enrolls you in the right plan, and evaluates and switches you automatically if you’re not saving money. Whether you own a small or large business, we have a plan designed to fit your size and energy usage.
Bypass the Brokers.
Many companies choose a broker to help them find their energy solutions. However, a broker’s standard pricing usually includes a .004-.009 cent fee per kWh that is buried in the monthly commercial rate. Those costs add up, and you’re not guaranteed the broker will find the best rates and plan available.
AutoPilot Does the Work for You.
Think of AutoPilot as your very own fully automated financial energy manager. We negotiate with the supplier to get the lowest rate per kWh and we don’t bury our fees. We put them up front and center, so you’ll know exactly what you’re paying for, every month, every renewals term, every time.
WHAT IS THE PROCESS?
AutoPilot is smart technology with a relentless customer focus.
We work for you. Our system acts like the smartest retail energy customer in the market, but with the benefits of scale. You get automatic savings year after year with flexible, usage-based pricing for your business.
Something Every Business Owner Should Know
Price certainty does not equal price savings. If the market changes, you want to make sure you’re getting rates that will benefit your business now and in the long term. Don’t get stuck in a rate just because it’s familiar. AutoPilot automatically looks out for your business. With AutoPilot, you’ll save between $438 and $3,125 per year. Commercial plans start as low as $11.99 per month or .0025 cents per kWh.
SET IT AND FORGET IT WITH AUTOPILOT.
You don’t have to do everything yourself. You don’t need a broker. And you don’t need to waste time or money.
With AutoPilot you’ll reduce operating expenses, save time and be able to focus on your business, enhance your brand with renewable energy solutions, and stay informed with frequent and transparent updates on savings and returns.
|COMMERCIAL||Annual Usage||Est. Annual savings||Monthly Price|
|Extra Small Business||35,001-75,000 kWh||$438-938/year||$11.99 / mo.|
|Small Business||75,001-125,000 kWh||$939-1,562/year||$24.99 / mo.|
|Medium Business||125,001-175,000 kWh||$1,563-2,188/year||$39.99 / mo.|
|Large Business||175,001-250,000 kWh||$2,188-3,125/year||$49.99 / mo.|
|Custom Business||More than 250,000 kWh||Contact us||Contact us|
Guaranteed savings just makes sense.
FREQUENTLY ASKED QUESTIONS
In many states, you don’t have to buy your electricity from your local utility company thanks to energy deregulation. Deregulation means consumers have a choice of where they can purchase their electricity (unlike regulated states where consumers must purchase their electricity from the utility). For those consumers, there are options out there that can save you money, but making a choice isn’t always simple. That’s where AutoPilot comes in. Our software tracks the markets daily and knows where the savings are. We look at our customers’ home, usage, renewal timeframe and other details and compare them with options in the market to pair you with the right plan.
As an AutoPilot customer, you have the peace of mind that your plan is constantly being evaluated. Plus, you’ll be able to see how we’ve performed for you through regular email communication and a real-time personalized account you can login at any time to see your savings with AutoPilot. We are proud of our track record and ability to save our customers money! Our auto-switching service is designed to save you, on an annual basis, compared to what you would have paid had you stayed on the utility’s standard service—even when you include what you pay us for your subscription fee! In other words, when you switch to AutoPilot, you are doing something great for the environment, you won’t pay more than you would on your utility service, and you don’t have to worry about the hassle of managing your own account. If for any reason you don’t save on an annual basis, we will be happy to credit the difference to your AutoPilot account to be applied to your future subscription fees. It’s that simple!
First of all, we’re not a retail energy supplier. We fill a much-needed gap in the market between you as the customer and the third-party suppliers that procure energy. Because we’re not an energy company, we work for you and our only goal is to save you money. We are constantly monitoring the market, measuring your account performance and working to save you money on an annual basis. In fact, when it’s time for renewal, if we can’t find you a good plan, we’ll temporarily switch you back to the utility until we can. Second, because we work with many homeowners and businesses, we get the benefits of buying power. While we look at your account as an individual customer, we also let you benefit from being with many other AutoPilot customers as we search for and negotiate for great deals! Third, we work with our suppliers to lower their costs by not charging a customer acquisition fee and by servicing our customers directly. In turn, we ask that they pass these savings onto you.
It depends on your usage and market conditions, which vary throughout the year. Our target savings are shown for each plan above. Most customers will fall within the target range for their plan. Some will save more and some will save less and you may save more or less at different times of the year. But you can rest assured that our team and our technology are focused on saving you more than you pay for your subscription on an annual basis—at a minimum—giving you stress-free, automated savings!
Our enrollment is simple. Just pick your plan, give us a little bit of information and send us your bill. You can take a picture or download a PDF and send to email@example.com or mail us a paper copy. Once we have your bill, we can complete your enrollment and start managing your account. We’ll bill one month of your subscription fee when you enroll and then start billing monthly once we’ve made your first switch.
Not at this time. Our goal is to bring you the best value with AutoPilot. Unfortunately, we cannot provide reliable savings and value to accounts that use less than 5,000 kWh per year (about 415 per month on average), simply because their bills are already so low due to their low usage. Because of this, we have decided not to accept extremely low usage customers at this time. You’ll see a simple confirmation during enrollment that your usage is more than 5,000 kWh/year.
We are currently live in Connecticut, Illinois, Maryland, Massachusetts, New York, New Jersey, New Hampshire, Ohio and Rhode Island. We are accepting enrollments for these states and we will be able to shop around for great rates for you after successful completion of enrollment. We’ll notify you as soon as active switching begins.
The Pennsylvania market may become available by the end of 2018.
We are interested in servicing other markets and in particular are looking at Texas, Delaware, Maine and Washington D.C. Please sign up for our email newsletter and watch for updates on these markets as they become available.
AutoPilot’s low pricing is flexible, usage-based pricing, so you pay only for your needs. This ensures we are shopping your rates properly and allows us to find low cost plans that will save you money and ensure your satisfaction. If you are not sure what your annual usage is, no worries! Most homes fall in the medium plan. Select the medium plan when completing your enrollment. We will confirm your usage and ensure you’re on the right plan based on your annual usage. We’ll notify you via email if your plan changes after enrollment.
- Small (5,000-10,000 kWh annual usage) = $3.99/month
- Medium (10,001-15,000 kWh annual usage) = $4.99/month
- Large (15,001-25,000 kWh annual usage) = $6.99/month
- X-Large (25,001-35,000 kWh annual usage) = $8.99/month
- X-Small (35,001-75,000 kWh annual usage) = $11.99/month
- Small (75,001-125,000 kWh annual usage) = $24.99/month
- Medium (125,001-175,000 kWh annual usage) = $39.99/month
- Large (175,001-250,000 kWh annual usage) = $49.99/month
- Custom (250,001 + kWh annual usage) = Contact us for custom price
No. AutoPilot is a technology-based service product that automates a smart energy choice on behalf of the customer—and it works to benefit both third-party energy suppliers and customers by taking the hassle out of the process on both ends.
Yes! At no extra charge, all AutoPilot customers can breathe easier knowing that Viv voluntarily offsets 50% of all the carbon emissions produced by its AutoPilot customers’ energy usage through the purchase of RECs.
For customers who want to do even more, we will have an option to top up to 100% green during enrollment very soon. In the meantime, if you are interested in this, please email firstname.lastname@example.org.
You can reach our Support Team on 833-VIVLIFE during business hours which are 10:00am to 4:00pm ET Monday through Friday, or drop us an email at any hour to email@example.com.
Utiliz is our sister company and is the platform that powers AutoPilot for Viv. Our CTO, Kevin Manley, developed the platform himself as a frustrated customer. When he and our CEO Cami Boehme met, the platform was exactly what she was looking to develop for a new company she was launching. Through that meeting, Viv was born, and with it, AutoPilot. Serendipity indeed.
Normally we’ll get your first enrollment done within a few days of importing your bill. However depending on your billing cycle, time of year and market conditions it may sometimes take up to 4 weeks for the right plan to become available and for us to make the switch.
No problem! During enrollment you can let us know when your current plan is ready to expire. Then, before that date comes, AutoPilot goes into action and begins managing your account. This way you will be switched to the best plan for you at the right time and avoid paying an early termination fee with your current provider. We’ll only charge you a one-month subscription fee when we get your enrollment processed and then we will pause billing until it’s ready to switch you from your current provider.
If you’re already on a third-party supplier plan and it has an early termination fee (ETF), we can still help. We’ll analyze your situation to figure out whether it’s better for us to wait until your current contract expires before switching you, or whether we can save you enough long term to justify taking the ETF hit in the short term. Simply let us know during enrollment when your current plan is ready to expire.
With your monthly AutoPilot subscription, you will be charged automatically each month on the anniversary of when you enrolled. For example, if you enrolled on the 1st of the month, you will be charged again on the 1st of each consecutive month.
Yes, your full billing history is available from your customer online portal. You will receive instructions on how to access your account right after you sign up. All your Viv product and service subscriptions are in one convenient place.
Yes! If you are a Viv AutoPilot customer, we think you’ll be so happy with your experience that you’ll want to tell your friends about it. Great news for you—and them! For every customer you refer, you get one month free and they get one month free too!
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